Setting You up for Success Is Ultimately a Win for All
Providing you with the proper tools to delight visitors and free up time to focus more on your organization’s mission is a win-win-win. Doubleknot strives to help you and your staff streamline operations, boost revenue, and offer visitors a memorable experience.
Dedicated Onboarding
Focused on your organization’s long-term success and growth, our professional support team will create a custom implementation plan including:
- Detailed training plan
- Configuration, data conversion and branding
- Installation and configuration of POS hardware
- Go-live launch plan
- Comprehensive review and acceptance testing
Exceptional and Unlimited Support
Email and phone support is available, along with after-hours and weekend support for critical-business needs. We also provide:
- Complimentary review of any event, program, membership or booking option
- Documentation and online help
- Webinars on new features and best practices
- Bimonthly newsletter with announcements, tips and tricks, and more
Additional Support and Guidance
We offer the option to purchase a block of service hours for hands-on support that may include creating events, adding booking and rental options, building registration forms and customizing reports. Projects that require custom software development will be quoted on a per-hour basis.
What Our Customers Say
“We appreciate the support. The training and walkthroughs were very helpful and Doubleknot was very responsive t our requests.”
Chippewa Nature Center
What Our Customers Say
“How software is supported separates a first-class operation from so-so operation, and Doubleknot is a first-class operation.”
Nevada Northern Railway Museum
Discover the Benefits of Doubleknot’s Integrated Solution
Learn how streamlined operations can help your organization today.
