Understanding and Responding to Chargebacks
A chargeback is a payment dispute where a purchaser asks the bank that issued their credit card to reverse the charges for a purchase. Chargebacks are desi
Posts about Financials:
NEW: Built-In Portal for Managing Chargebacks and Other Disputes
If your organization uses Stripe payment processing, managing chargebacks and other disputes just became much easier! We've addded comprehensive features f
Don’t Forget the Thank-You Call: 6 Data-Backed Ways to Increase Donor Loyalty and Gift Size
At Cygnus Applied Research, we’re committed to translating donors’ changing needs and sensibilities into practical strategies that raise more money.
UPDATED: Instead of Refunds, Offer Electronic Gift Cards
UPDATE: We have released a new feature that allows you to issue a refund directly to a gift card. The registration owner will automatically receive an emai
Awareness, Access, and Accountability: How Ticketing Software Can Support Museum Outreach
Many museums seeking to increase attendance by underserved communities begin with free and pay-what-you-want admission policies and programs.
The Ultimate Donor Segmentation Cheat Sheet
As a nonprofit fundraiser, you know that your constituents are a diverse group and that each individual’s donation is based on their unique experiences, mo
Donor Management Software: The Smart Nonprofit's Guide
Your organization’s relationships with donors are some of its most crucial connections. It typically requires less effort to steward existing donors to con
Major Gifts: 5 Strategies to Solicit High-Impact Donors
While every nonprofit has its own criteria for what constitutes a major gift, all nonprofit fundraisers know what a game-changer a major gift can be. No ma
New Features for Gift Cards, Loyalty Accounts & Grants: Webinar Video
Thanks to everyone who attended the webinar! We hope you’re excited about the new features and we appreciate your questions and your feedback. If you misse
Using Sales Station for Summer Camp Programs: Video Available Now
Spring programs have already begun, and summer camps are right around the corner. Our Sales Station app for iPhones and iPads offers a wide array of featur